Refund Policy

Ainetrix Inc. is committed to delivering value through our AI-powered services. This Refund Policy describes the conditions under which refunds are available. We encourage you to contact us before making a purchase if you have questions about whether a service is right for your needs.

Refund requests are evaluated on the following basis: • Requests submitted within 14 days of the original purchase date may be eligible for a full refund, provided the service has not been substantially used. • Requests submitted after 14 days of purchase are not eligible for a refund, except as required by applicable law. • A service is considered "substantially used" if you have accessed and used the core features of the product during the refund period.

The following are not eligible for refunds: • Services that have been fully delivered and accepted. • Subscription fees for periods already elapsed. • Custom development or configuration work that has been completed. • Purchases made more than 14 days prior to the refund request.

To request a refund, contact us at ainetrix.ai@gmail.com or +1 503 421 7114 within the eligible period. Please include your name, the email address used for the purchase, the date of purchase, and the reason for your request. We will review and respond within 5 business days.

Approved refunds will be issued to the original payment method within 10 business days of approval. Refund timing may vary depending on your payment provider.

If you believe a charge was made in error, please contact us before initiating a chargeback. We are committed to resolving billing issues promptly and directly.

Refund inquiries: Email: ainetrix.ai@gmail.com Phone: +1 503 421 7114